Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find all relevant information regarding our shipping process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Please note that during high-volume periods (e.g., holidays, special promotions), processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Domestic Shipping: 7-14 business days
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International Shipping: 7–14 business days
Delivery times are estimates and may vary depending on your location and local customs processing times.
International Shipping
We ship worldwide. Please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and they are your responsibility as the customer.
Shipping Address Accuracy
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
We are not liable for products lost or damaged during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.
If you have any further questions regarding shipping, please contact us at:
supportvantyx@gmail.com